There are very few retail training companies in the world with the retail customer service and sales training experience enjoyed by Belding Skills Training & Development.  Belding has been providing retail training seminars and workshops for fifteen years, with custom-designed world-class seminars and workshops on customer service, selling, coaching, management and leadership.  Belding has designed and delivered world-class retail Customer Service training seminars & workshops and retail Selling Skills training seminars & workshops for some of today's most successful retailers! 

Belding Skills Training & Development's retail selling skills training programs consistently pay for themselves in increased sales* within three weeks of the retail training program launch. 

Belding Skills Training & Development's retail customer service training consistently increases mystery shopping scores by 5-10%.

If you are looking for a retail training program to create measurable and sustained short-term and long-term sales increases; if you are looking for retail customer retention strategies; if you are looking to build stronger, more positive customer relationships; if you are looking to provide your retail customers with World-Class Customer Service, we can design a program that will exceed your expectations.

Whether you have a small retail chain with just a few retail stores, or a large multinational chain with thousands of retail stores we have the retail customer service, management and sales training experience and the track record to get the results you're looking for.

In addition to the world-class custom-designed retail training seminars and workshops, Belding offers the tremendously effective Retail SalesBuilder training series, and a high-yield, results-driven, in-store coaching process.  These can be used on their own to generate targetted results, or in conjunction with your existing training programs to build skills in specific areas.

Also available is the highly acclaimed Dealing with Difficult Customers training program, based on Shaun Belding's international best-selling book, Winning with the Customer from Hell - a survival guide. If you want to find out why it is important for people to deal effectively with difficult customers, read Shaun Belding's white paper: The Importance of Reducing and Resolving Conflict. 

Belding Skills Training & Development also offers dynamic retail training programs for  shopping centers and malls.

Whether you are looking for a comprehensive nation-wide retail sales training program, or just seeking to fine tune specific retail skill sets, you are ensured a program which will bring measurable results.

Belding program leaders know retail, and have delivered thousands of retail customer service programs and retail selling skills programs to tens of thousands of participants internationally. Belding's world-class training program design, superior content, and motivating  entertrainment delivery has made a measurable difference wherever the training programs have been conducted.

For more information on what Belding Skills Training & Development can do for your retail company or shopping centre, contact us as 1-800-576-6860, or email us at  info@beldingskills.com.

*in EBITDA or gross margin