Helping organizations succeed through customer service performance and leadership

World-Class Retail Manager Training

The skill and motivation levels of retail regional managers, district managers and store managers can dramatically impact the performance of a retail chain. Belding Skills Training & Development understands the dynamics of managing in a retail environment, and knows what it takes to be successful.

Belding offers a number of programs on retail managing, coaching, motivation and setting performance standards in a retail environment. For field managers (supervisors, district managers, regional managers, etc.) Belding has powerful two-day and three-day Field Manager Training Camps that drive home key retail business and management skills.

Every retail management training seminar and workship is specifically customized to the needs of your company.

To find out more about these and other programs for your retail organization, call us at 1-800-576-6860 (toll free) or 1-613-836-3559; or email us at info@beldingskills.com

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See a sample outline of our
Coaching for Customer Service program

See a sample outline of our Behind The Bench
Customer Service Coaching program

Sample clip of a customer service leadership session

San Diego, California

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Customer Service Leadership Training

Behind the Bench Coaching

Dealing with Difficult Customers Training

Difficult Conversations Training

Dealing with Difficult Situations Training

Train the trainer programs