Making Positive First Impressions

Program Length: 4 hours

Maximum # of Participants: 20

Targetted to:  All levels of professional salespeople

"You never have a second chance to make a first impression." The success of a sales call is heavily influenced in the first 90 seconds of a first meeting.

SalesBuilder First Impressions shows salespeople how to ensure that the first contact with a customer is powerful, positive and motivating. Participants will learn specific language and etiquette skills which will connect them to customers faster and stronger, and explore the most common mistakes salespeople make when meeting a prospective customer for the first time.

SalesBuilder programs are all customized to your precise environment, and delivered with Belding's trademark Entertrainment delivery style.

Here are some of the things this program includes:

• Pre-meeting research

• Breaking the 90 second barrier

• Establishing rapport and common ground

• Company branding in the first meeting

• Common mistakes and myths in first contact

• Voice control

• Mirroring and body language