Workshop Length: 4 hours

Maximum # of Participants: 15

Targetted to:  All levels of professional salespeople

"You never have a second chance to make a first impression." The success of a sales interview is heavily influenced in the first 30 seconds of the customer entering the store.

SalesBuilder First Impressions shows retail salespeople how to ensure that a customer greeting is powerful, positive and motivating. Participants will learn specific language and etiquette skills which will connect them to customers faster and stronger, and explore the most common mistakes salespeople make when greeting customers in the store.

SalesBuilder programs are all customized to your precise environment, and delivered with Belding's trademark Entertrainment delivery style.

Here are some of the things this workshop includes:

• Understanding the retail "Landing Stip"

• Breaking the 30 second barrier

• Establishing rapport and common ground

• Ensuring a positive beginning

• Common mistakes and myths in first contact

• Voice control

• Mirroring and body language