Workshop Length: 4  hours

Maximum # of Participants: 10 - 15

Targetted to:  For all levels of retail salespeople.

SalesBuilder Discovery, Probing and Qualifying is a powerful four-hour program which will help salespeople build their sales through more skilled questioning and listening. Participants will lean how to create customer comfort, determine customers' intellectual and emotional needs, and unlock hidden buying triggers.

SalesBuilder programs are all customized to your precise environment, and delivered with Belding's trademark Entertrainment delivery style.

Here are some of the things this program includes:

• Principles of discovery

• Specific questioning techniques

• Effective language skills

• Listening skills and strategies

• Discovery mapping and preparation

• Recognizing clues and customer interests