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Quiz from Hell

Do you Have a Boss from Hell?
Take this simple quiz & find out!

Winning with the Boss from Hell - a guide to life in the Trenches

1.
How respectful is your boss of you and your work?
Very respectful
Somewhat respectful
I get more respect from a rock
2.
Does your boss welcome ideas from you and your coworkers?
Very much
Sometimes - it depends on what day it is
Only if the idea is exactly the same as the idea she had
3.
How frequently does your boss criticize you?
Very rarely - and when it happens, it's constructive
Only when I really mess up
It's part of his daily routine
4.
How frequently does your boss praise you?
She always tells me when I do well
Occasionally - usually when she wants something
Praise? What's praise?
5.
Does your boss know his stuff?
Yes, he's very good at what he does
He doesn't really know any more than the rest of us
He can barely find his way to work in the morning
6.
Is your boss consistent?
Yes, I always know what to expect from her
Usually, but occasionally surprises us with her decisions
She has 14 different personalities and counting
7.
Is your boss fair?
Always
Sometimes
To himself, maybe - but not to the rest of us
8.
Does your boss have high standards?
Yes
Sort of - but she'll often accept things below those standards
Standards? Ha ha! Oh... that's funny.....
9.
How frequently does your boss lose his temper?
He is very even tempered
Occasionally, but usually only when things are very bad
The better question is, 'how frequently does he control his temper!'
10.
How well does your boss communicate?
I always know what's going on, and understand what she's looking for
Usually pretty good, but sometimes forgets to communicate
Galfarb biffle ookpick?

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Winning with the Boss from Hell - a guide to life in the Trenches


Selected as one of the Top Seven Must-Read Management books of 2006 by Personnel Today!

Winning with the Employee from Hell - a guide to coaching and motivation


Internationally best-selling book on customer service and difficult customers!

Winning with the Customer from Hell - a survival guide


The "Bible" of telephone-based customer service

Winning with the Callerr from Hell - a guide to doing business over the telephone


Looking for more Boss-from-Hell Resources?  Check out
www.badbossology.com

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