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Books and more by Shaun Belding and Great Recommendations!

This page is updated frequently.  We will soon be adding a customer service training tools section - including Belding's upcoming World-Class Customer Service! training pogram.  Please check back soon!

We've designed this site to give you a choice.  You can make a purchase either through our secure e-store, or through Amazon.com (where available).  Simply click on the link and follow the instructions!  If you have any questions, just email us at info@beldingskills.com.

It may seem fairly obvious why my books are here, but why the others? Well, having read many hundreds of business and personal development books, these are the ones that we think truly stand out. They either have something truly new and exciting to offer, or they are classics that fall into the 'must read' category. I hope you agree with us! We will be updating this list as frequently as we can - so please check back. And if you have any books you would like to suggest, please let us know!

Happy Reading!  .

Shaun Belding

Here's the Alphabetical List!

Blink: the power of thinking without thinking - Malcolm Gladwell

Business Class : Etiquette Essentials for Success at Work - Jacqueline Whitmore

Cool Time:  A hands-on plan for manageing work and balancing time - Steve Prentice

Execution: The Discipline of Getting Things Done - Larry Bossidy, Ram Charan, Charles Burck

First, Break All the Rules: What the World's Greatest Managers Do Differently - Marcus Buckingham

Getting Things done: The art of stress-free productivity

Getting to Yes: Negotiating Agreement Without Giving In - Roger Fisher, William Ury

Guide to a Good Day - Shaun Belding

Gung Ho! - Ken Blanchard & Sheldon Bowles

High Five - Ken Blanchard & Sheldon Bowles

How Full is Your Bucket? - Tom Rath and Donald O. Clifton

How to Win Friends and Influence People - Dale Carnegie

Never Eat Alone : And Other Secrets to Success, One Relationship at a Time - Keith Ferrazzi

Overachievement - John Eliott

Raving Fans - Ken Blanchard & Sheldon Bowles

Sink or Swim - Milo Sindell

Steal These Ideas!: Marketing Secrets That Will Make You a Star - Steve Cone

Stop, Ask, and Listen : Proven Sales Techniques to Turn Browsers Into Buyers - Kelley Robertson

The Big Book of Customer Service Training Games - Peggy Carlaw, Vasudha K. Deming

The 8th Habit - Stephen Covey

The Experts' Guide to 100 Things Everyone Should Know How to Do - Samantha Ettus

The First 90 Days:  critical success strategies for new leaders at all levels - Michael Watkins

The First-Time Manager - Loren Belker

The Joy of Work: Dilbert's Guide to Finding Happiness at the Expense of Your Co-Workers - Scott Adams

The Richest Man in Babylon - George S. Clayson

Why we Buy - Paco Underhill

Winning - Jack Welch

Winning at Work!, Volume I - Shaun Belding

Winning at Work!, Volume 2 - Shaun Belding

Winning With the Boss from Hell - a guide to life in the trenches - Shaun Belding

Winning With the Caller from Hell - a survival guide for doing business on the telephone   - Shaun Belding

Winning With the Customer from Hell - a survival guide - Shaun Belding

Winning With the Employee from Hell - a guide to coaching and motivation - Shaun Belding

 

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