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Home Depot - Great customer service - again!

February 16th, 2010 | by Shaun |

Home Depot Kanata: B+ 

Wow!

 It seems that every time I go to Home Depot it just gets better.  The employees are everywhere - and extraordinarily helpful.  I’d give them an A+, except for those $#@ automated cashes.  Seriously folks - why would you work so hard at delivering great customer experiences, but put in an infrastructure that frustrates customers?  Not great strategic thinking.  And not too late to change!

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