Initially when I started reading this blog I thought it lacked substance. I thought the service was good, but …….. Upon reflection though and considering the context, it’s a real shame more businesses don’t focus on the little things. Look at how impressed you were – you’ve blogged about it and no doubt you’ve told a few people too. Goes to show word of mouth marketing is priceless!

Enjoyed the post.

There is no doubt the Deluce family knows how to fly. The fact that the entire family are highly qualified pilots in their own right makes for a great storey, but flying airplanes is only one part of running an airline. Personally, there have to be changes made with the choice of food vendors and or those who continue to support the status quo. Their business model seems solid but I have to question the choice of staff who can’t execute. This is probably the reason there is a lineup for the resttroom since those who have a preflight meal suffer the same symptoms as someone eating a 3 day old Big Mac that was left outside during a heat wave.

Hope this can be changed before someone either has to vomit or defecat or both while waiting to get a seat in the washroom.

As I wandered into the staff longe I could not see a more depressing sight. No one was in there other than the cashier (who be the way doesn’t accept cash, only debit and credit). As it turns out, being paid minimum wage, they either have to sacrifice a full hours wage to eat a sandwich or cut off their right arm to pay for what the staff at “To Go” says is not the best they make.

If you want to enhance the Porter flying experience, I suggest you start as soon as customers enter the airport. Getting ripped off before you even get on the plane makes the entire flight taste like the sandwiches you sell.

Hope I can see some much needed improvement by the next time I fly Porter. I would imagine that my flight on the16th might be a little optomistic, but I should expect by the 24th when my next flight is possible, there will have been changes.

Nancy Carrier, Show Manager

Our booth was populated by myself, the owner, multiple manufacturer reps for the brands we were showing, and our professional sales staff who were all steadily dealing with customers throughout the entire event, there simply was no time or opportunity for anything like what you describe to have occurred and go unnoticed by myself or the owner.

Your claims are entirely unfounded and slanderous.

Well I am absolutely shocked, again I am away on business, with my wife and 3 year old at home. I call the police in Ormond Beach, apparently I need to talk to police in the jurisdiction where I received the call. I make a report, get a case number, now I can phone the Ormond Beach Police. They react well, visit my house and call Mr Padgett. Hopefully everything is now clam.
I believe T M Floors has asked to be removed from category listing in AngiesList. However you see the review by searching for T M Floors in Ormond beach.
This is really amazing bit, my original review was not completely bad, but I did mention threatening phone calls. Therefore because he was annoyed about mentioned threatening phones call, Mr Padgett makes threatening phone calls. I include it here:
“They did an ok job, but took far too long. They did not clean up, leaving trash on my deck. When they “finished”, I was out of town on business and stated I wanted to inspect the job, in 2 days time, on my return. They did not want to wait for my inspection and demanded the payment. I got several threaten calls over the next 2 days. I explained they only had to wait 2 day, the owner thought that was unacceptable. They were unprofessional and completely unpleasant to work with. They even tried to charge the credit card I used for the deposit without my permission.”